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jennifer@esperanzacounselingpllc.com

830-612-0650

14526 Jones Maltsberger Road
Suite 209
San Antonio, Texas 78247

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Esperanza Counseling Services, PLLC

Jennifer Garibay, MS, LPC, NCC
Board Certified (NCC) Licensed Professional Counselor (LPC)

Virtually serving clients in Colorado, Texas, Vermont, and Florida.

©2024 by Esperanza Counseling Services, PLLC.

Esperanza Counseling Services, PLLC (“company”, “I”, “we” or “us”) is dedicated to respecting the privacy of your personal information, and this privacy policy describes what information is collected from you on www.esperanzacounselingpllc.com (hereinafter the “website”) and how it is used. The term “you” refers to anyone who uses, visits and/or views the website. By visiting and using the website, you accept and agree to be bound by this privacy policy. Your continued use of the website after posting of any changes to our Privacy Policy constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by this Privacy Policy. CHILDREN’S PRIVACY We respect the privacy of children and “child” means an individual under the age of 13. This policy is in accordance with the Children's Online Privacy Protection Act (“COPPA”). This website's information and content are only intended for people over the age of 18. This website is not intended for children under the age of 13. Without prior parental or guardian consent, we do not knowingly collect, use, or disclose personal information from children under the age of 13. If you believe that personal information was collected without parental or guardian consent from a child under the age of 13, please contact us to have that information deleted. WHAT INFORMATION WE COLLECT AND HOW IT IS USED When you access the website, you may provide certain personally identifiable information including but not limited to your name and email address when you fill out the contact form. This information is collected when you contact us, use the search feature on the website, provide comments or any other feedback, fill out a form or enter any other information on the website to communicate with us. From time to time, we may also collect information that you submit when you participate in any online surveys that we may post on our website. Your personal information is used to personalize your experience, improve the website to better serve you, efficiently process your request and to follow up with you through correspondence (email or phone). Additionally, like other websites, this website automatically collects certain information about you through Log Data and Google Analytics. Log Data is information about your computer’s Internet Protocol Address, which is your “IP” address, browser information, Internet Service Provider’s information, your operating system, and your browser type. Similarly, Google Analytics collects certain information about your location, browsing history, the pages you visit, the equipment you used to access the website, traffic patterns, and other general patterns related to your use of the website. This information is used to analyze website statistics related to user behavior and interests, improve our performance and your use of the website and to further enhance our products and services offered to you. USE OF COOKIES The website may use cookies to facilitate your use of the website. Cookies are files with small amounts of data including an anonymous unique identifier that a website sends to your computer’s hard drive when you are viewing the website. Just like other websites, we automatically collect some non-personally identifiable information including but not limited to your IP address, geographic location, language preference, date and time of visitors. We may use cookies for various reasons such as optimizing and personalizing your browsing experience, and checking our website analytics. This information is only collected to better serve and understand your user experience on the website. You have the option of turning off cookies on your computer should you wish to do so. If you choose to do that, you may not be able to view all the features and content of this website. THIRD-PARTY LINKS AND USE Articles on this website may include embedded content (e.g. videos, images, advertisements, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. We have no control over these third parties and they have their own privacy policies. Neither are we responsible for the activities and practices of these third parties. You should contact them directly and read their privacy policies for any questions. You also agree that your use of these third-party websites is solely at your risk. DISCLOSURE OF YOUR INFORMATION As a general rule, we do not disclose your personal information to third parties without your consent except as required to comply with state or federal regulations related to copyright infringement lawsuits or any other legal claims related to the website. SECURITY The security of your personal information is important to us, and we strive to follow generally commercial industry standards to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the Internet is 100% secure and we cannot guarantee the absolute security of your information. By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent. PRIVACY POLICY UPDATES This privacy policy is effective as of November 5, 2023 and will be updated and modified as needed. You are responsible for visiting this page periodically to check for future updates to this policy. Any modifications to this privacy policy will be effective upon our publishing of the new terms, and your continued use of our website after the posting of any updates constitutes your acceptance of our modified privacy policy. CONTACT For any questions or comments regarding the privacy policy, please contact me at jennifergaribaylpc@gmail.com

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